1. Access data and hosting

You can visit our website without providing any personal information. Each time you visit the website, the web server automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, date and time of the call, the amount of data transferred and the requesting provider (access data). and documents the call.

This access data is evaluated solely to ensure smooth operation of the site and to improve our services. This must be done according to art. 6 paragraph. 1 sentence 1 lit f GDPR the protection of our legitimate interests in the correct presentation of our offer, which are of decisive importance in the process of weighing up interests. All access data will be deleted no later than seven days after the end of your visit to the site.

Third party hosting services

In the context of processing on our behalf, third parties provide us with hosting and presentation services for our websites. We use the following service providers for the hosting of the website in question:

If a service provider is based in the US, it is certified under the EU-US privacy shield. You can view a current certificate here. As a result of this agreement between the US and the European Commission, the European Commission has established an adequate level of data protection for companies certified under the Privacy Shield. Furthermore, we have agreed with other service providers located in a country outside the EU or the EEA to apply EU standard data protection clauses in order to provide appropriate guarantees under Art. 46 para. 2 lit. c GDPR.

All data collected in the context of the use of these web pages or in forms for the purposes described below will be processed on the servers of the respective service provider. Processing on other servers only takes place as described in this privacy statement.

2. Data Collection and Use

We collect personal data if you voluntarily provide it when you contact us (e.g. via the contact form or email). Mandatory fields are marked as such because in these cases we need the data to process your contact or open a customer account in accordance with Art. 6 paragraph. 1 sentence 1 lit. b GDPR and you cannot send a contact without this information. You can read which data is collected from the various input forms. We use the information you provide to process your questions.

We have engaged service providers to technically handle your questions on our behalf. These service providers are based in the US and are certified under the EU-US Privacy Shield. As a result of this agreement between the US and the European Commission, the European Commission has established an adequate level of data protection for companies certified under the Privacy Shield.

After complete processing of the request, your data will be restricted for further processing and deleted after expiry of the tax and commercial law retention periods, unless you have expressly consented to further use of your data or we reserve the right to further use data, which is legal permitted and about which we inform you in this statement.

3. Data Transfer

If you have ordered goods that we send to you by post, we will provide the data required for the execution of the agreement in accordance with the state of the art art. 6 paragraph. 1 sentence 1 lit. b GDPR to the carrier responsible for delivery if this is necessary for the delivery of ordered goods. Depending on the payment service provider you select in the ordering process, we pass on the payment data collected for payment processing to the credit institution responsible for the payment and, if applicable, to the payment service providers engaged by us or to the selected payment service.

4. Email newsletter

E-mail advertising with registration for the newsletter

When you register for one of our newsletters or provide your data to download a document for free from our website or our Facebook or LinkedIn presence, we use the data required for this or separately provided by you to regularly send you our e-mail newsletter based on your consent in accordance with the state of art. 6 paragraph. 1 sentence 1 lit. a GDPR.

The newsletter is sent on our behalf by service providers to whom we pass on your email address for this purpose.

If the newsletter is sent via a service provider based in the US, it is certified under the EU-US Privacy Shield. As a result of this agreement between the US and the European Commission, the European Commission has established an adequate level of data protection for companies certified under the Privacy Shield.

You can unsubscribe from the newsletter at any time by sending a message to the contact option described below or via a link provided for this purpose in the newsletter. After unsubscription, we will delete your e-mail address, unless you have expressly consented to further use of your data or we reserve the right to further use data, which is legally permitted and about which we inform you in this statement.

E-mail advertising without registration for the newsletter and your right to object

If we receive your e-mail address in connection with the sale of a product or service and you have not objected to this, we reserve the right to contact you in accordance with Art. 11.7 paragraph 3 Telecommunications Act to regularly send offers for similar products, such as products already purchased, from our range by e-mail. This serves to protect our legitimate interests in an advertising approach to our customers, which take precedence in the weighing of interests process according to Art. 6 paragraph. 1 sentence 1 lit. f GDPR.

The newsletter is sent on our behalf by service providers to whom we pass on your email address for this purpose.

If the newsletter is sent via a service provider based in the US, it is certified under the EU-US Privacy Shield. As a result of this agreement between the US and the European Commission, the European Commission has established an adequate level of data protection for companies certified under the Privacy Shield.

You can object to this use of your email address at any time by sending a message to the contact option described below or via a link provided for this purpose in the promotional email.

5. Integration of the Trusted Shops Trustbadge

In order to display our Trusted Shops quality mark, any collected reviews and the Trusted Shops product range after an order, the Trusted Shops Trustbadge has been integrated on this web page.

After balancing our different interests, this protects the legitimate prevailing interests for optimal marketing of our offer. The Trustbadge and the services advertised with it are a product of TRUSTED SHOPS GmbH, Subbelrather Str. 15C, 50823 Cologne, Germany. When a Trustbadge is requested, the web server automatically saves a so-called server log file in which your request is documented, for example with your IP address, the date and time of the request, the amount of data sent and the name of your internet provider (access data).

This access data is not processed and is automatically overwritten no later than 7 days after your last visit to the page. Other personal data will only be passed on to Trusted Shops if you choose to use the Trusted Shops products after placing an order or if you have already registered for their use. In that case, the contractual agreement between you and Trusted Shops applies.

6.Cookies

To improve the user experience on our website and to enable you to use certain functions of it to display suitable products or conduct market research, so-called cookies are used on some pages of this website. This serves the protection of our legitimate interests in the optimized presentation of our offer in accordance with Art. 6 paragraph. 1 sentence 1 lit. f GDPR that are of decisive importance in the process of weighing up interests.

A cookie is a small text file that is automatically stored on your end device. Some of the cookies we use are deleted after you close the browser session, i.e. when you close the browser (these are so-called session cookies). Other cookies are stored on your end-user device and allow us to recognize your browser when you visit us again (persistent cookies).

To check the retention period of cookies, you can use the Overview function in the cookie settings of your web browser. You can configure your browser so that it informs you when a page uses cookies and decides on a case-by-case basis whether to accept or refuse cookies on a particular website or in general. Each browser has a different policy for managing cookie settings. The browser policy is described in the Help menu of each browser and explains how to change your cookie settings.

Please note that disabling cookies may limit your access to some features of our website.

Web analytics
Use of Google (Universal) Analytics to analyze website visits

To analyze website visits, this website uses Google (Universal) Analytics for website analysis. The web analysis service is provided by Google Ireland Limited, a company incorporated under Irish law with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland (www.google.nl). The purpose of this is to safeguard our legitimate interest in an optimized presentation of our offer in accordance with Art. 6 (1) (f) GDPR. Google (Universal) Analytics uses methods that enable an analysis of your use of the website, such as cookies. The automatically collected information about your use of this website is generally transmitted to a Google server in the USA and stored there. The IP address is shortened by activating IP anonymization on this website before transfer within member states of the European Union or other member states of the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. The anonymized IP address transmitted by your browser in the context of Google Analytics is in principle not linked to other Google data. At the end of our use of Google Analytics and the purposes pursued, the data collected in this context will be deleted.

If information is transferred to Google servers in the USA and stored there, the American company Google LLC is certified under the EU-US Privacy Shield. Based on this agreement between the US and the European Commission, the European Commission has established an adequate level of data protection for companies certified under the Privacy Shield.

You can prevent Google from collecting the data generated by the cookie about your use of the website (including your IP address) and from being processed by Google by downloading and installing the browser plug-in via the following link: https:/ /tools.google.com/dlpage/gaoptout?hl=en

As an alternative to the browser plugin, you can click on this link to prevent Google Analytics from recording this website in the future. An opt-out cookie is placed on your terminal equipment. If you delete your cookies, you must click this link again.

7. Sending email reminders

If you have given us express permission for this during or after your order in accordance with art. 6 paragraph. 1 sentence 1 lit. a GDPR, we use your email address to send you an evaluation reminder by email.

Consent can be withdrawn at any time by sending a message to the contact option described below with effect for the future.

8. Contact options and your rights

As a data subject you have the following rights:

• in accordance with art. 15 GDPR, you have the right to request information about your personal data processed by us, to the extent described therein;
• in accordance with art. 16 GDPR, you have the right to demand the immediate correction of incorrect or complete personal data stored by us;
• in accordance with art. 17 GDPR, the right to request the deletion of your personal data stored with us, unless further processing
  – exercise the freedom of expression and freedom of information;
  – to comply with a legal obligation;
  – for reasons of general interest, or
  – is required to assert, exercise or defend legal claims;
• in accordance with art. 18 GDPR, the right to request the restriction of the processing of your personal data, to the extent that
  – you deny the accuracy of the data;
  – the processing is unlawful, but you refuse to erase it;
  – we no longer need the data, but you do need it to establish, exercise or defend legal claims, or
  – you have objected to the processing pursuant to Art. 21 GDPR;